If your hotel website sees thousands of visits a month—but only a handful of direct bookings—you’re losing 95% or more of your traffic.
That’s a steady stream of valuable guests slipping away—ignored, unengaged, and choosing OTAs or the competitor next door instead of booking directly with you.
Let’s fix that!


Identify & Engage
Context identifies each visitor, tracks where they came from, understands intent—leisure, business, group, or event— and follows their journey on your site. Then it engages them by prompting action before they move on anonymously.

Qualify & Convert
Context transforms anonymous website visitors into genuine conversations. Acting as an intuitive digital concierge, it engages visitors with timely answers and personalized suggestions that convert interest into results.

Trust & Loyalty
This isn’t just about increasing direct bookings—it’s about delivering a superior guest experience that puts your hotel ahead of the competition and earns trust and loyalty before check-in.

Silent Losses
Forms create friction. Chatbots feel generic. Together, they send guests to OTAs or competitors instead of booking direct—lost opportunities, no direct bookings, and no real customer connection.

Broken Connection
Chatbots don’t adapt to the needs of your audience—whether they’re travelers, families, business guests, wedding planners, or returning VIPs. Everyone gets the same script with no personalization.

Missed Revenue
Chatbots fail to adapt in real time. They miss sparking meaningful interactions and fall short of converting guests into direct bookings, valuable pre-arrival upsells, and loyal repeat stays.
Context is your intelligent digital concierge—built to turn web traffic into direct bookings, and elevate the guest experience before they even arrive.

Identifies Visitor Source
Analyzes and customizes engagement based on how guests arrived at your website (Google ads, TripAdvisor, referral links, Instagram, or email campaigns.)

Tracks On-site Behavior
Observes and tracks what pages they explore (room availability, amenities, dining options, special offers, booking policies, etc.).

Engages in Real-time
Initiates tailored conversations based on what each visitor needs—so you can capture interest while it’s hot and guide them toward the next step.

Delivers Qualified Leads
Filters out casual browsers and sends only qualified leads to your team—ready for follow-up and conversion.

Re-engages after Exit
Reclaims lost opportunities by re-engaging website visitors through timely, personalized text follow-ups that convert interest into action.

Real-time Analytics
Tracks every visitor, journey, message, and outcome—revealing what they value most and which conversations drive deals.
Stop losing guests to third-party sites. With Context’s digital concierge, you’ll convert web visits into direct reservations and loyal repeat stays—starting today.