Smart Engage™ - Stay Connected After They Leave Your Site
The best experiences don’t end when someone leaves your site. Smart Engage™ transforms a website visit into a lasting connection — extending your digital assistant beyond the web browser and onto each visitor’s smartphone.
From Website Visits to Lasting Relationships
Smart Engage™ extends your website experience beyond the browser, allowing visitors to stay connected with your digital assistant on their smartphones. Instead of relying on a single web session to engage and convert, your organization creates an ongoing connection with prospects, customers, and visitors who want to stay informed and involved. With one simple tap, visitors can continue engaging with your organization directly from their smartphones — empowering you to capture, retain, and nurture relationships long after they’ve left your site.
How it Works
Before They Leave
Smart Assist prompts the visitor with a customized message: “Take me with you—I can help anytime 24/7.” This turns a single website visit into an ongoing connection.
Take it with You
With a single tap, visitors instantly add your branded assistant to their smartphone — no download required. It’s fast, accessible, and keeps your organization always within reach.
Stay Engaged
Stay connected beyond the visit — users can reach out anytime, and your team can proactively follow up,nurture interest, and convert conversations into lasting relationships.
Custom Actions
Add tailored buttons that lead users to key pages — Sales, Service, Payments, Sign-up, etc. — keeping every interaction timely, relevant, and on- brand.
Features & Benefits
Omnichannel Inbox
Every interaction through Smart Engage flows into Context’s Omnichannel Inbox, where your team can manage all conversations — from website, mobile assistant, texts and social media — in one unified view.
Context Memory
Context remembers returning visitors, prior interactions, and what pages they’ve visited—so future action from the visitor’s smartphone feels personalized, seamless and informed across multiple sessions.
Customize Call-to-Actions
Create customizable buttons that guide users to your most important pages — from Sales and Service to Payments and Sign-Up — ensuring every interaction feels purposeful, timely, and perfectly aligned with your goals and brand experience.
Personalized Prompts & Messaging
Deliver targeted mobile messages based on who your visitor is, what they’re viewing, how long they’ve been on the page, and what actions they’ve taken. Context adapts interaction in real-time to keep the experience relevant.
Smart Prompt Triggers
Trigger proactive messages intelligently — based on scroll depth, idle time, exit intent, and page duration — delivering timely, relevant engagement that captures attention naturally without ever feeling intrusive or disruptive.
Lead Qualification & Routing
Collect key information through conversational flows and qualify leads on the spot. Route hot leads to your CRM and sales team, and initiate a conversation for lead nurturing and real-time follow-up.
Marketing Campaigns
Send promotional campaigns straight to each visitor’s smartphone—perfect for lead generation, retention, awareness campaigns, reactivation, service, promotional offers, and more.
Lead Routing & Assignment
Automatically assign leads to the right person or department based on source, location, behavior, or keywords—ensuring fast, relevant responses.
Instant Answers & Guided Navigation
Respond to FAQs instantly and guide visitors to the next step with personalized suggestions. Context acts like a knowledgeable guide—not a passive chatbot.
Seamless CRM Integration
Send qualified leads, conversation insights, and campaign responses straight to your CRM — automatically synced for accuracy and efficiency, with no manual exports or lost data.
Multimedia Messaging
Share videos, photos, and documents directly with prospects and customers to provide clarity, build trust, and deliver a richer communication experience.
Automated Follow-Up Sequences
Set custom follow-up flows for sales, service, and re-engagement—so no lead slips through the cracks, even when your team is offline.
Analytics & Conversion Tracking
Track every interaction, referral source, message performance, click-through rate, and lead conversion path—so you know exactly what’s working and where to improve.
Lead Management Dashboard
Track new, active, and dormant leads by stage—view conversion rates, follow-up status, and team performance in one place.
Ready to turn website and mobile traffic into sales and loyalty?
Stop losing visitors to drop-offs. With Context Smart Engage™, you’ll convert more web and mobile traffic into qualified leads and real opportunities — starting today.