Smart Text™ – Conversations That Drive Retention & Growth

Context helps you connect with high-intent prospects, customers and diverse audiences through real-time texting—so you convert more leads, improve retention, and foster lasting loyalty.

Smart Text™

Features & Benefits

Unified Texting Inbox

Manage all inbound and outbound text conversations from one centralized inbox—complete with team assignment, filters, and read status for seamless communication.

icon

Multimedia Messaging

Share videos, photos, and documents directly with prospects and customers to provide clarity, build trust, and deliver a richer communication experience.

icon

Real-Time Text Conversations

Empower staff to engage high-intent leads instantly through two-way texting triggered by on-site behavior and real-time visitor insights.

icon

Smart Templates & Quick Replies

Pre-build message templates for different business scenarios or respond instantly using personalized quick replies.

icon

Automated Follow-Up Sequences

Set custom follow-up flows for sales, service, and re-engagement—so no lead slips through the cracks, even when your team is offline.

icon

Lead Management Dashboard

Track new, active, and dormant leads by stage—view conversion rates, follow-up status, and team performance in one place.

icon

CRM Integration

Sync lead data and conversation history directly with your CRM. Context integrates with major platforms so your sales and service teams stay aligned.

icon

Performance Analytics

Get insight into open rates, response times, conversation outcomes, and campaign performance—so you can optimize for growth.

icon

Text Marketing Campaigns

Send one-time announcements or ongoing promotional campaigns to segmented contact lists—perfect for lead generation, retention, awareness campaigns, reactivation, service, promotional offers, and more.

icon

Mobile-Ready

Access the full texting platform from your phone or desktop—respond instantly to new leads, track follow-ups effortlessly, and manage ongoing conversations anytime, anywhere on the go.

icon

Lead Routing & Assignment

Automatically assign leads to the right person or department based on source, location, behavior, or keywords—ensuring fast, relevant responses.

icon

Boost Reviews & SEO Rankings

Proactively request reviews via text after key interactions. More 5-star reviews improve online visibility and strengthen your local SEO presence.

icon

Team Messaging & Collaboration

Enable seamless internal communication with group chat tools that keep sales, service, and support teams aligned.

icon

Compliance & Security

Collect and manage opt-in consent with built-in tools that support TCPA compliance, unsubscribe handling, and throttling.

icon

Ready to boost sales & loyalty with every conversation?

Engage and convert new prospects while staying connected with existing customers. With Context Smart Text™, every text message drives stronger relationships, repeat business, and measurable growth.